Reference

Terms And Conditions For Your Account

Open your account in seconds and we will show you the terms that apply before you move ahead.

Account useLocal-law accessPayment rulesChange notices
lordsexch Terms And Conditions For Your Account
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Contact Us About The Terms

If any clause is unclear, contact us before you take the next step. We handle term-related questions through email, in-site chat, and the support form, and we route requests to the right team when they involve access, identity checks, or a correction to your account record. Please use the same contact details you registered with so we can verify the request and reply without delay.

Team online

Email support

Write from your registered email and include the clause, date, and account detail you want checked. We use that trail to verify your request and reply with the exact policy point that applies.

In-site chat

Use chat for quick questions about access, updates to the text, or whether a rule affects your account. We keep the conversation tied to your profile so the right team can follow up.

Support form

Send formal requests through the form when you need a correction, a copy of stored details, or a review of a term-related decision. We ask for enough detail to confirm who is asking.

DATA AND SAFETY

How We Handle Your Policy Data

We keep only the records needed to run these terms, confirm requests, settle account checks, and answer disputes.

Data use

We use the details you share to verify your account, process term-related requests, and keep a record of changes you…

Cookies

Cookies and similar tools remember your session, reduce repeated logins, and help us spot unusual behaviour.

Account security

Protect your password, device access, and registered email.

Retention

We keep records only while they are needed for the account, a query, or a legal obligation.

Request changes

If you want a correction, update, or deletion request, send it from your registered email and name the exact record…

Contact trail

Every request gets a reference so you can follow the thread if you need a second reply.

Questions About The Terms

These answers explain how the terms work when you join from India, what happens if rules change, and how to ask for help with data or access. Read them before you open an account or send a request, because the text here is the version that controls your use unless a local rule says otherwise.

They apply to you when you open or use an account from India or any other place where local law allows it. If your location has different legal rules, those rules apply alongside this page.

Yes. When we update them, the new text replaces the earlier version from the publish date shown on the page. If a change affects access, fees, or request handling, we expect you to read the updated text before continuing.

We keep account details, request logs, and security records only for as long as needed to run the service, answer disputes, or meet legal duties. When the record is no longer needed, we remove or anonymise it where possible.

Use your registered email, name the exact record, and tell us what you want changed. We may ask for proof so we can match the request to the right account before we edit anything.

Do not continue with the action that depends on it. Contact us first, explain the clause you want checked, and we will tell you whether the issue comes from our text or from local law.

Start with email, chat, or the support form, and include your registered details plus the date of the request. That helps us route the matter to the team that handles account terms and records.